Let me get this right; a package from the UK take 18 hours to get to Dublin via Cologne but 48 hours later it still hasn't reached Tipperary
2 years ago.
17 comments so far
Had a similar experience recently waiting on RAM from the UK. It sat in the courier van for 3 days. Driver didn't like the traffic in Kilkenny, turned around and went home twice in case he missed deadline to be back in Dublin.
Yep. I would have been quicker driving to Dublin, flying to the UK, driving to Crucial, driving back, flying home, stopping in McDonalds off the dual carriageway, driving back to Kilkenny.....
I wouldn't mind but the courier had my mobile number (as was shown on the 3rd day). If something had been said about being stuck in traffic I would have met him somewhere to collect the package.
Cowboys is right... we had one very high priority and valuable package left behind the counter in Centra 4 miles away. Other packages were left in the hedge behind the wall (soaking wet), stuffed in through an open bedroom window (wasn't found till months later), etc. Sometimes they don't even bother to deliver - end up having to drive 40mins to pick it up from their depot.
Happened to me too! I ordered a player from Creative as a gift for a friend - I thought they were shipping it from Ballycoolin! It was delivered from Frankfurt and arrived in Dublin on that very day - but it took 8 days to get from Dublin to Skibbereen!
Try explaining that to people outside of Ireland who pay for a 24 or 48 hour delivery to Ireland which gets passed on to the pny express once it touches down in Dublin, Cork or Shannon..
I can always see exactly where a FedEx package is when transiting Ireland because the tracking numbers reveal every truck movement. I also have the mobile phone numbers of both the Shannon and Kilkenny local couriers used by FedEx so that helps arranging mid-town drop points.
@bernie: You see, while its great that the FedEx Cowboys give you their numbers, I pay for a delivery service, so they should deliver it. I shouldn't have to ring them and ask where, when, what time, etc....(I do this myself also, but the point is you shouldn't have to)
We waited for 6 days for 2 network cards to be delivered from the UK to a datacentre in Dublin.
Every time I logged onto the particular courier's website the note there was "premises was closed".
Two things with this:
this is a datacentre open 24 hours..7 days a week.
at the same time we were waiting for this package, the particular courier was arriving to the datacentre at least 3 times each day....
@runningwithbulls: Exactly. If I need to go through that troublem I might as well arrange for someones "cousin" to deliver it.
The charge for a premium service so they should deliver one..
@evert: someones cousin would probably deliver it quicker and cheaper!
When we get deliveries from DHL normally things are fine. They seem like a professional company.
Others, I can't really comment. I see a DHL man almost weekly, in the city centre and out in the "countryside". This would mean they actually get a DHL employee to deliver it.
Therefore they are a little more "interested" in actually delivering it on time/correctly.
A month ago, I sat in the Excel Center in London waiting for a package from Fedex, tracking it on my laptop to a distribution point within a mile of the Center. Unfortunately, they seemed unable to find Excel. They eventually hired another courier to get it to me just before I boarded a plane at London City Airport. Will never use Fedex again. The most illuminating exchange I had with one of their agents was "London City Airport", now which airport is that again?
17 comments so far
Had a similar experience recently waiting on RAM from the UK. It sat in the courier van for 3 days. Driver didn't like the traffic in Kilkenny, turned around and went home twice in case he missed deadline to be back in Dublin.
2 years ago by kenmcguire
Crucial by any chance?
2 years ago by Evertb
Yep. I would have been quicker driving to Dublin, flying to the UK, driving to Crucial, driving back, flying home, stopping in McDonalds off the dual carriageway, driving back to Kilkenny.....
I wouldn't mind but the courier had my mobile number (as was shown on the 3rd day). If something had been said about being stuck in traffic I would have met him somewhere to collect the package.
2 years ago by kenmcguire
It's just ridiculous that only in Ireland major couriers hand of their national deliveries, outsider of Dublin, to small firms of run by cowboys...
2 years ago by Evertb
Cowboys is right... we had one very high priority and valuable package left behind the counter in Centra 4 miles away. Other packages were left in the hedge behind the wall (soaking wet), stuffed in through an open bedroom window (wasn't found till months later), etc. Sometimes they don't even bother to deliver - end up having to drive 40mins to pick it up from their depot.
2 years ago by jgalvin
Happened to me too! I ordered a player from Creative as a gift for a friend - I thought they were shipping it from Ballycoolin! It was delivered from Frankfurt and arrived in Dublin on that very day - but it took 8 days to get from Dublin to Skibbereen!
2 years ago by coniecto
Zero tracking once the stuff leaves Dublin. Ridiculous.
2 years ago by conoro
Try explaining that to people outside of Ireland who pay for a 24 or 48 hour delivery to Ireland which gets passed on to the pny express once it touches down in Dublin, Cork or Shannon..
2 years ago by Evertb
believe me, they make a balls of it in Dublin, too. http://taint.org/2007/06/27/183758a.html
2 years ago by jmason
Been there before though: http://tinyurl.com/232xl9
2 years ago by Evertb
Evert, let us know if you get 2 CDs of data from the UK :)
2 years ago by WillKnott
I can always see exactly where a FedEx package is when transiting Ireland because the tracking numbers reveal every truck movement. I also have the mobile phone numbers of both the Shannon and Kilkenny local couriers used by FedEx so that helps arranging mid-town drop points.
2 years ago by topgold
@bernie: You see, while its great that the FedEx Cowboys give you their numbers, I pay for a delivery service, so they should deliver it. I shouldn't have to ring them and ask where, when, what time, etc....(I do this myself also, but the point is you shouldn't have to)
We waited for 6 days for 2 network cards to be delivered from the UK to a datacentre in Dublin.
Every time I logged onto the particular courier's website the note there was "premises was closed".
Two things with this:
And of course, there was no come back...
So, what am I (well the company) paying for?
2 years ago by runningwithbulls
@runningwithbulls: Exactly. If I need to go through that troublem I might as well arrange for someones "cousin" to deliver it. The charge for a premium service so they should deliver one..
2 years ago by Evertb
@evert: someones cousin would probably deliver it quicker and cheaper!
When we get deliveries from DHL normally things are fine. They seem like a professional company.
Others, I can't really comment. I see a DHL man almost weekly, in the city centre and out in the "countryside". This would mean they actually get a DHL employee to deliver it.
Therefore they are a little more "interested" in actually delivering it on time/correctly.
Others don't really seem to give a sh1t.
2 years ago by runningwithbulls
A month ago, I sat in the Excel Center in London waiting for a package from Fedex, tracking it on my laptop to a distribution point within a mile of the Center. Unfortunately, they seemed unable to find Excel. They eventually hired another courier to get it to me just before I boarded a plane at London City Airport. Will never use Fedex again. The most illuminating exchange I had with one of their agents was "London City Airport", now which airport is that again?
2 years ago by liammorrison
FYI: the package still hasn't reached it's destination...
2 years ago by Evertb